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Q1 : I have selected a suitable Foreign Domestic Worker and I now wish to engage her services what is the next step?
A1 : Schedule an appointment with our friendly staff and drop by our office with the following documents / information:
a. For All First Time Employers seeking to employ a Foreign Domestic Worker
b. For Foreign Domestic Worker (FDW) Direct Hire Case
c. For Foreign Domestic Worker's Employer
d. For Foreign Domestic Worker's Sponsor / Joint Income Applicant
e. For All Employers
Work Pass Division
Ministry Of Manpower
18 Havelock Road
Dear Sir or Madam
RE: CONFIRMATION OF SALARY
This letter serves to confirm that NAME OF EMPLOYER of passport/NRIC XXXXXX is presently employed by our company / business since DD/MM/YYYY in the capacity of DESIGNATION and that NAME OF EMPLOYER monthly remuneration is S$XXXXX.
Designation in Company:
Copy and paste this sample letter on Company / Business Letter headed paper and ensure it is signed by your employer.
Q2 : What are the Conditions Of Work Pass relevant to Singapore and where can I download the information for this?
A2 : The Conditions Of Work Pass can be downloaded from the Ministry Of Manpower's website Click Here
Q3 : What is Levy and how much is the prevailing rate for Foreign Domestic Workers?
A3 : Levy is a Monthly Government fee charged to an Employer who hires a Foreign Domestic Worker. The Fee is managed by the CPF Board via Giro Deductions which are deducted on the 17th of each calendar month. The levy rates can by found on the Ministry Of Manpower's website Click Here
Q4 : Why do I need a Security Bond and Medical Insurance coverage for my Foreign Domestic Worker (FDW)?
A4 : This is a Ministry Of Manpower requirement which is managed by a Foreign Domestic Worker Insurance policy. The Insurance Coverage is broken down into 2 parts. The first part comprises of a Security Bond of S$5000 and the second portion is a medical Insurance coverage for your FDW to address the welfare of the FDW.
Q5 : Is there a booklet or manual to help me understand the do's and dont's whilst hiring my Foreign Domestic Worker. For example can I hold onto her Passport and Work Permit for safe keeping?
A5 : There is a booklet published by the Ministry Of Manpower it can be downloaded Click Here guidance on the holding of Passports and Work Permits is covered on page 13. Generally both the Passport and Work Permit should be kept by your FDW.
Q6 : I have seen a Foreign Domestic Worker working part-time at a Shopping Centre on her Sunday day off and I wish to report this?
A6 : Foreign Domestic Workers should only be working in the capacity as stated in their Work Permit cards if you are concerned the FDW is working part-time Click Here to give feedback to the Ministry Of Manpower.
Q7 : I am currently employing a Foreign Domestic Worker, how can I check and pay any outstanding levy's?
A7 : To check outstanding levy Click Here and login using your Singpass. Once logged on you can download a pdf file of your levy payments and make payments online if required.
Q8 : I have a Foreign Domestic Worker who is approaching 50 years old how long can she work for in Singapore?
A8 : Foreign Domestic Workers can work in Singapore up to the capping age of 60 years old provided that she is certified medically fit from a medical practitioner.
Q9 : I wish to renew my Foreign Domestic Workers Work Permit and I have 9 months left on the Insurance policy can I use the existing Insurance Policy?
A9 : You can use your existing Foreign Domestic Worker insurance policy provided that there is a minimum of 8 months validity on the insurance policy at the time of renewal.
Q10 : What is a rest day agreement?
A10 : The rest day agreement is a standard form agreement between the Employer and Foreign Domestic Worker (FDW) which defines the day of rest for the FDW.
Q11 : How can I check the status of my GIRO application with the CPF Board for the purpose of paying levy?
A11 : Once the GIRO form has been mailed out you can check the status online Click Here
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