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Q1 : I have selected a suitable Foreign Domestic Worker and I now wish to engage her services what is the next step?

A1 : Schedule an appointment with our friendly staff and drop by our office with the following documents / information:

a. For All First Time Employers seeking to employ a Foreign Domestic Worker

  • A copy of the Employer's Orientation Programme Certificate Click Here for more information.

b. For Foreign Domestic Worker (FDW) Direct Hire Case

  • The FDW's name, date of birth, marital status and religion 
  • The FDW's passport number and expiry date
  • The FDW's work permit number (if applicable)
  • The FDW's place of birth, citizenship, race and highest qualification
  • The FDW's Malaysian IC number (if applicable)
  • The FDW's spouse name, IC number, residential status and nationality (if she is married to a Singapore Citizen / Singapore Permanent Resident / Malaysian)

c. For Foreign Domestic Worker's Employer

  • The Employer's name, date of birth, Identity Card (IC) number or Foreign
  • Identification Number (FIN) and residential status
  • The Employer's spouse name, date of birth, IC number or FIN, marital status and residential status
  • The Employer and spouse's CPF reference number (if any)
  • The Employment information of both Employer and Employer's spouse
  • The particulars of family members staying in same residential address
  • The Income Tax Notice of Assessment Reference number for previous or current year
  • The Employer and / or spouse's monthly income
  • The current Employer's name and consent (for change of Employer)

d. For Foreign Domestic Worker's Sponsor / Joint Income Applicant

  • The sponsor / Joint Income Applicant's name, date of birth, IC number or FIN and residential status
  • The sponsor / Joint Income Applicant's spouse name and IC number
  • The sponsor / Joint Income Applicant's employer CPF reference number (if any)
  • The employment information of sponsor / Joint Income Applicant
  • The Sponsor / Joint Income Applicant's Income Tax Notice of Assessment Reference number for previous or current year
  • The Sponsor /Joint Income Applicant's monthly income

e. For All Employers

  • Letter from your company or business on company or business letter headed paper stating your monthly salary in Singapore Dollars, NRIC No, FIN No and Passport No of the Employer and the date of commencement of employment (see below for sample format) or your latest Income Tax Notice of assessment.  If you have your Singpass and wish to printout your latest Income Tax Notice of assessment Click here


Work Pass Division

Ministry Of Manpower

18 Havelock Road

Singapore 059764


Dear Sir or Madam



This letter serves to confirm that NAME OF EMPLOYER of passport/NRIC XXXXXX is presently employed by our company / business since DD/MM/YYYY in the capacity of DESIGNATION and that NAME OF EMPLOYER monthly remuneration is S$XXXXX.

Yours faithfully




Designation in Company:


Copy and paste this sample letter on Company / Business Letter headed paper and ensure it is signed by your employer.

Q2 : What are the Conditions Of Work Pass relevant to Singapore and where can I download the information for this?

A2 : The Conditions Of Work Pass can be downloaded from the Ministry Of Manpower's website Click Here

Q3 : What is Levy and how much is the prevailing rate for Foreign Domestic Workers?

A3 : Levy is a Monthly Government fee charged to an Employer who hires a Foreign Domestic WorkerThe Fee is managed by the CPF Board via Giro Deductions which are deducted on the 17th of each calendar month. The levy rates can by found on the Ministry Of Manpower's website Click Here

Q4 : Why do I need a Security Bond and Medical Insurance coverage for my Foreign Domestic Worker (FDW)?

A4 :  This is a Ministry Of Manpower requirement which is managed by a Foreign Domestic Worker Insurance policy. The Insurance Coverage is broken down into 2 parts.  The first part comprises of a Security Bond of S$5000 and the second portion is a medical Insurance coverage for your FDW to address the welfare of the FDW.

Q5 : Is there a booklet or manual to help me understand the do's and dont's whilst hiring my Foreign Domestic Worker.   For example can I hold onto her Passport and Work Permit for safe keeping?

A5There is a booklet published by the Ministry Of Manpower it can be downloaded Click Here guidance on the holding of Passports and Work Permits is covered on page 13. Generally both the Passport and Work Permit should be kept by your FDW.

Q6 : I have seen a Foreign Domestic Worker working part-time at a Shopping Centre on her Sunday day off and I wish to report this?

A6Foreign Domestic Workers should only be working in the capacity as stated in their Work Permit cards if you are concerned the FDW is working part-time  Click Here to give feedback to the Ministry Of Manpower.

Q7 : I am currently employing a Foreign Domestic Worker,  how can I check and pay any outstanding levy's?

A7To check outstanding levy Click Here and login using your Singpass.  Once logged on you can download a pdf file of your levy payments and make payments online if required.

Q8 : I have a Foreign Domestic Worker who is approaching 50 years old how long can she work for in Singapore?

A8Foreign Domestic Workers can work in Singapore up to the capping age of 60 years old provided that she is certified medically fit from a medical practitioner.

Q9 : I wish to renew my Foreign Domestic Workers Work Permit and I have 9 months left on the Insurance policy can I use the existing Insurance Policy?

A9You can use your existing Foreign Domestic Worker insurance policy provided that there is a minimum of 8 months validity on the insurance policy at the time of renewal.

Q10 : What is a rest day agreement?

A10The rest day agreement is a standard form agreement between the Employer and Foreign Domestic Worker (FDW)  which defines the day of rest for the FDW.

Q11 : How can I check the status of my GIRO application with the CPF Board for the purpose of paying levy?

A11Once the GIRO form has been mailed out you can check the status online Click Here

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